Refund policy

Items returned within the 7 day cooling off period. By law, customers located in the European Union have the right to withdraw from the purchase of an item within seven working days of the day the item is delivered.

If you are not happy with any item purchased from www.simplyjackvettriano.com please contact us by telephone or email within 7 working days and we will refund you subject to the following conditions:

1. All items must be returned in re-sale condition, in all their original packing along with proof of purchase.

2. We will arrange all uplifts by our courier from the same address that the goods were delivered to.

3. A full refund will be given by the same method that payment was originally made less the courier costs for both delivery and return.

4. If smaller items have been sent by Royal Mail Special Delivery they must be returned to us via the same method.